How can we help?
Get expert support for your Tech Wise devices, track orders, or manage returns.
Orders & Shipping
Track shipments, view order history, or change addresses.
Returns & Refunds
Easy returns within 30 days. No questions asked.
Product Support
Manuals, drivers, and troubleshooting for all your gear.
Send us a message
Common Questions
How do I track my delivery?
Once your order ships, you will receive an automatic email with a tracking number
and a link to the courier's website. You can also view this in your My Account
dashboard.
What is the warranty period?
All new items come with a standard 12-month manufacturer warranty. Refurbished items
include a 6-month Tech Wise warranty. Extended plans are available at checkout.
Can I cancel my order?
Orders can be cancelled within 1 hour of placement via your account. After that, the
shipping process begins, and you will need to follow the returns process once
delivered.